Key Responsibilities

- Train teams on end-to-end US payroll processing, including employee setup, payroll runs, tax calculations, deductions, benefits, and tax filings.
- Explain payroll processes, including W-2, 1099, Forms 941 and 940, in a simple and practical manner.
- Train teams on payroll funding, ACH transfers, direct deposits, accounting, and reconciliation.
- Develop training materials, practical exercises, and real-life case studies.
- Guide teams in resolving payroll issues, failed payments, tax errors, and funding delays.
- Coach employees on problem-solving, root-cause analysis, and customer communication.
- Ensure teams follow IRS regulations, state payroll laws, and internal compliance policies.
- Monitor training effectiveness, identify skill gaps, and conduct refresher training.
- Support teams in handling complex payroll issues and sensitive customer situations.
- Train teams on consultative selling, upselling, and recommending suitable payroll and accounting solutions.
- Stay updated on payroll regulations, product updates, and industry practices.

Required Skills & Qualifications

- Graduation is mandatory.
- Minimum 6 years of overall experience, including at least 3 years as a US Payroll Trainer.
- US international voice process experience is mandatory.
- Strong hands-on experience in US payroll processing and payroll training.
- Good knowledge of US payroll taxes, compliance, tax filings, and deductions.
- Understanding of US banking, ACH transfers, direct deposits, and payroll funding.
- Knowledge of accounting concepts, general ledger (GL), and reconciliation.




- Experience with accounting software such as QuickBooks, Tally, Sage, or NetSuite is preferred.
- Strong communication, presentation, coaching, and problem-solving skills.
- Ability to explain complex payroll concepts in easy terms.
- Experience in customer handling and consultative selling is an advantage.
- Comfortable working in US shifts and from the office in Gurugram.
- Must be comfortable with a one-way cab facility.
- Previous organization PF registration is mandatory.

Preferred Qualifications

- Certified Payroll Professional (CPP) certification or equivalent.
- Experience in training, coaching, or employee development.
- Exposure to fintech platforms, payment systems, and banking applications.

Mandatory Requirements

- 6+ years of overall experience.
- Minimum 3 years of US Payroll Trainer experience.
- US voice process experience is compulsory.
- Graduation is mandatory.
- Good communication skills.
- Comfortable working in US shifts.
- Willingness to work from the office in Gurugram.
- Comfortable with a one-way cab facility.
- Previous organization PF registration is mandatory.

Key Skills

US Payroll | US Payroll Training | International Voice Process | Payroll Compliance | US Taxation | QuickBooks | Accounting Software | ACH Payments | Direct Deposits | Payroll Troubleshooting | Training & Development | Team Coaching

Skills:- US Payroll, US Taxation, Taxation, Payroll Management, Payroll administration, ADP Payroll, SAP Payroll, Compliance, Accounting, Account reconciliation and Training and Development

📌 Assistant Manager (US Payroll & Taxation) (Delhi)
🏢 Growing Stars Consulting Private
📍 Delhi