Position Summary Services Associate – Global Performance Experience Deloitte is evolving its approach to Performance Management (PM). The GPE team supports end-to-end PM process delivery for the assigned business group. In this role, you are responsible for transactional and operational activities that enable high-quality, data-driven outputs for assigned business groups. You will collaborate with PM Specialists, Managers, Senior Managers, and internal stakeholders to help deliver a seamless PM experience. Work you'll do As a Services Associate on the Global Performance Experience team, you will be responsible for
• Support PM Specialists, Managers, and Senior Managers with end-to-end Performance Management life-cycle activities for Deloitte Global professionals, completing transactional and operational work for assigned business groups.
• Generate biweekly roster reports for the Advisory team and PM Specialists; prepare statistical data, analyze performance trends and performance-management elements, and produce reports for Review Meetings.
• Own PM data, ensure it is accurate and validated, maintain rosters, lists, and global-mobility data, review data outputs for risk, and prepare reports and materials for Review Meetings.
• Manage communications for professionals deployed in multiple countries; initiate process communication plans; follow up on outstanding performance-related action items; and update systems and records.
• Manage inquiries through shared mailboxes and ServiceNow as a liaison between business and Talent teams; advise business stakeholders and process specialists; independently prioritize work; troubleshoot process issues; develop solutions; and escalate concerns to PM Specialists, Managers, or the GPE Center of Excellence
• Maintain confidential information in accordance with Deloitte Administrative Policy Release (APR) guidelines; complete training to maintain current skills, adapt to process changes, discuss development areas with managers, pursue development opportunities,



and collaborate with Process Analysts to obtain and share process-delivery practices. The team The Global Performance Experience (GPE) team supports the end-to-end delivery of PM processes for Deloitte Global professionals. The team partners with business stakeholders, PM specialists, and Talent teams to deliver accurate reporting, timely communications, and operational support. Through data-driven insights and consistent process execution, the team helps enable a seamless performance-management experience across the organization.

Location:
Hyderabad Shift Timings: 2 PM to 11 PM Qualifications Required:
• Bachelor's degree and 1–3 years of experience, a master's degree in HR/Business Management, or certification in HR.
• Experience generating reports, analyzing and interpreting data, and identifying trends and performance insights.
• Experience using Microsoft Excel and Microsoft PowerPoint to prepare reports and presentation materials.
• Experience managing and preparing rosters, lists, data records, or global-mobility data.
• Experience managing inquiries through shared mailboxes, ServiceNow, or a similar service-management platform.
• Experience preparing process communications, tracking action items, and updating systems or records.
• Experience identifying, resolving, and escalating data or process issues. Preferred:
• Experience supporting Performance Management, Talent, or human resources operations. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are.



Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work. Career development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones,

we offer
a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 373116 Services Associate
- Global Performance Experience
- Hyderabad Hyderabad, Telangana, India

📌 Services Associate (Hyderabad)
🏢 Deloitte
📍 Hyderabad