Key Responsibilities
1. Lead Management & Client Communication
• Manage incoming leads from WhatsApp, Instagram, website, calls and referrals.
• Understand client requirements, budgets, shoot dates and deliverables.
• Prepare and share proposals and quotations based on approved pricing.
• Follow up regularly with prospective clients to convert enquiries into bookings.
• Coordinate client meetings and maintain professional communication. 2. Shoot Planning & Production Coordination
• Plan and coordinate wedding, product, event and commercial shoots.
• Prepare shoot schedules, timelines, checklists and production briefs.
• Coordinate with photographers, videographers, assistants, editors and other crew members.
• Arrange props, studios, equipment, freelancers, locations and other shoot requirements.
• Ensure all arrangements are confirmed before the shoot. 3. External Team & Vendor Management
• Identify and coordinate freelance photographers, videographers, editors and production partners.
• Manage outsourced projects and track vendor commitments.
• Negotiate vendor rates within approved budgets.
• Maintain a reliable vendor and freelancer database. 4. Project Tracking & Delivery
• Manage project timelines from booking through shoot execution, editing and final delivery.
• Follow up with internal and external teams on pending tasks.
• Coordinate client feedback and revisions.
• Ensure deliverables are completed within committed timelines.
• Escalate potential delays or quality concerns promptly. 5. Payment & Operational Coordination
• Follow up on booking advances and outstanding client payments.
• Track project expenses and vendor payments.
• Maintain records of leads, quotations,



confirmed bookings and project status.
• Prepare weekly reports covering enquiries, conversions, ongoing shoots and pending deliveries. Key Performance Indicators KPI Target Lead response Within 30 minutes during

working hours
Lead tracking 100% enquiries recorded Lead follow-up At least 95% within agreed timelines Shoot readiness 100% pre-shoot checklists completed Project delivery At least 95% on-time delivery Client satisfaction Minimum 4.5/5 average feedback Operational reporting Weekly status report Requirements Candidate Requirements
• 1–2 years of experience in a photography studio, production house, event company, wedding planning business or creative agency.
• Strong English and Hindi communication skills.
• Excellent coordination, planning and follow-up abilities.
• Comfortable communicating with clients and external vendors.
• Good knowledge of Excel, Google Sheets, Google Drive and WhatsApp Business.
• Basic understanding of photography and video production workflows is an advantage.
• Ability to manage multiple assignments and last-minute changes.
• Willingness to coordinate weekend or on-location shoots when required, with working arrangements communicated in advance. Key Performance Indicators KPI Target Lead response Within 30 minutes during

working hours
Lead tracking 100% enquiries recorded Lead follow-up At least 95% within agreed timelines Shoot readiness 100% pre-shoot checklists completed Project delivery At least 95% on-time delivery Client satisfaction Minimum 4.5/5 average feedback Operational reporting Weekly status report Benefits The selected candidate will have an chance to grow into a Client Servicing & Production Manager role as BiPIX expands.

📌 Client Servicing (India)
🏢 Binary Web Solutions India
📍 India