Job Title: Beauty Advisor, Fragrance Specialist, Makeup Artist, Skincare Consultant & Stylist Reports To: Assistant Store Manager/Counter Manager/Store Manager Department/Group: Operations Work

Experience:
0-2 years Reportees: No

Job Description
Role and Responsibilities Sales
• % contribution to store sales and consistently achieves IPT/AUS/Conversion target set by the Manager
• Helps Manager in executing monthly action plan including events calendar
• Adheres to out-of-stock procedures as set by Manager
• Actively participates in the FIFO process and management of Testers as per guidelines set by Manager
• Number of focused services carried out (% contribution to sales) (e.g. You time services for CL)
• Effectively closes the Sale, thanks the customer, and invites them
• Customers Follow-up (e.g. 1-2-3 connect for EL, 2-2-2 for CL, 3-3-3 for BB) Consultation
• Greets customers upon arrival with a verbal greeting and smile
• Fully investigates customers’ needs using open-ended questions and demonstrates active listening
• Demonstrations and consultations are hygienic and educational Product and Technical Knowledge
• Displays a competent level of Product Knowledge, and keeps up-to-date in this area
• E-Learning
• Aware of and adheres to security and cashiering procedures Personal and Counter Image
• Brand dress code and grooming followed, and the strong personal image displayed
• Maintains hygiene of counter,



clean and tidy work area (during and after demos and applications)
• Follows procedures for using a tester, to ensure hygienic cleaning, application, and sampling
• Keeps brush belt clean and in good order Communication and Relationship Building
• Maintains positive relationships with Customers, Store, SSL and Brand teams, Mall Management
• Attends Learning Labs/scheduled workshops, contributes to training sessions/meetings, and keeps oneself informed of all store activities
• Communicates essential information to the store team
• Is keen to help the team with their tasks, also accurately and timely completes their own task Commitment
• Punctual, flexible, and has a responsible attitude towards breaks and absence
• Ensures compliance with the company’s code of conduct and SOPs
• Self-motivated, uses own initiative, and takes direction well Qualifications and Education Requirements
• High School Graduate or equivalent
• Knowledge of computer applications such as Microsoft Outlook, Word, Excel, PowerPoint, etc. Preferred Competencies & Skills
• Technical

skills:
Retail selling skills, Effective communication, and makeup skills
• Other

Skills:
Customer orientation, learning proficiency, planning and organizing, team player, influencing, problem-solving, Innovative, In touch with current trends, styles, colors, and also the taste of the Indian market. Preferred Industry Beauty/ Retail /Apparels/Salon/Aviation/Hospitality

📌 Makeup Artist (India)
🏢 Shoppers Stop
📍 India