27 Oct
|
AstaGuru
|
Mumbai
Primary Responsibilities Client Coordination
• Support the Watches/jewellery Client Relations team in managing day-to-day client communication.
• Coordinate with buyers, consignors, and prospective clients regarding auctions, private sales, and watches/jewellery enquiries.
• Assist clients with auction registration, documentation, and post-sale processes.
• Ensure timely follow-up on client requests and service-related queries. Sales & Operational Support
• Coordinate watches/jewellery consignments, valuations, client appointments, and internal approvals.
• Support auction previews, exhibitions, and private client events.
• Liaise with Watches/jewellery Specialists, Cataloguing, Photography, Logistics, and Operations teams to ensure timely execution.
• Prepare client presentations, proposals, and supporting documents as required. Documentation & CRM Management
• Maintain accurate client records, consignment details, and activity logs in the CRM system.
• Prepare and manage client documentation, agreements, and internal trackers.
• Update sales reports, pipeline trackers, and operational sheets.
• Ensure complete and accurate documentation for all client transactions. Cross-functional Coordination
• Coordinate with Finance, Operations, Logistics, Marketing, and Specialist teams to facilitate seamless execution.
• Track post-sale documentation, payment status, and delivery updates.
• Support catalogue preparation by coordinating information across departments.
• Assist in resolving operational and client-related queries. Administrative Support
• Maintain organized digital and physical records for the Watches/jewellery Client Relations team.
• Schedule meetings, client appointments, and internal coordination calls.
• Prepare reports and presentations for business reviews.
• Ensure adherence to internal processes and service standards. Qualifications & Experience
• Bachelor's degree in Business Administration, Marketing, Luxury Brand Management or a related field.
• 1–3 years of experience in client support, sales coordination, administration, luxury retail, watches/jewellery, or auction operations.
• Experience supporting HNI/UHNI clients is preferred.
📌 Executive Assistant (Mumbai)
🏢 AstaGuru
📍 Mumbai