Key Responsibilities
Collection Executive
• Contact customers through calls and other communication channels regarding pending dues.
• Follow up with customers for timely payment and repayment commitments.
• Maintain proper records of customer communication and payment commitments.
• Achieve daily and monthly collection targets.
• Handle customer queries related to outstanding amounts and repayment. Pre-Collection Executive
• Contact customers before the due date to remind them about upcoming payments.
• Explain payment schedules and ensure customers are aware of their due dates.
• Follow up with customers to minimize overdue accounts.
• Maintain accurate follow-up records.
• Escalate potential payment issues to the concerned team. Recovery Agent
• Follow up with customers having overdue/outstanding payments.
• Negotiate and coordinate with customers for payment recovery.
• Regularly follow up on committed payment dates.
• Maintain proper collection and recovery records.
• Work towards achieving assigned recovery targets.
• Escalate difficult or unresolved cases to the senior/manager. Skills Required
• Valuable communication and convincing skills.
• Hindi communication is required; basic English is an advantage.
• Good follow-up and negotiation skills.
• Target-oriented and self-motivated.
• Comfortable working in a fast-paced collection environment.
• Basic computer knowledge.
• Ability to handle customers professionally. Interview Address? FH-1, Vardhman Grand Plaza, Manglam Place, Sector-3, Rohini, Delhi – 110085 ? Google Maps: https://maps.app.goo.gl/KKYh33mygW2
📌 Collection Executive (India)
🏢 PARIKA INVESTMENTS PRIVATE
📍 India
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