Company: Metro Mind Hospital, Kochi, Kerala Department: Hospital Administration Employment Type: Full time ABOUT METRO MIND HOSPITAL Metro Mind Hospital is a specialized neuropsychiatric healthcare institution committed to providing comprehensive mental health services through patient-centred care, clinical excellence, and advanced medical technologies. Our hospital integrates modern neuropsychiatric approaches and advanced technologies, including Quantitative EEG (QEEG/Brain Mapping), Repetitive Transcranial Magnetic Stimulation (rTMS), and Ketamine-based treatment under medical supervision, as part of its specialized treatment and assessment services. We are looking for a proactive, responsible, and organized Hospital Administrator to support hospital operations, coordinate departments, improve patient experience, and ensure smooth and efficient day-to-day functioning.

KEY RESPONSIBILITIES
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• Oversee daily hospital operations and ensure smooth coordination between departments.
• Manage patient admission, discharge, appointment scheduling, billing coordination, and administrative documentation.
• Coordinate with doctors, psychologists, nurses, therapists, receptionists, and other healthcare professionals.
• Monitor patient flow, service quality, and patient satisfaction.
• Handle patient and staff concerns professionally and ensure timely resolution of operational issues.
• Maintain hospital records, reports, registers, and other administrative documents.
• Support staff scheduling, attendance monitoring, duty allocation, and administrative follow-ups.
• Ensure compliance with hospital policies, safety protocols, confidentiality requirements, and applicable healthcare regulations.
• Coordinate with the HR, finance, pharmacy, and clinical teams to improve operational efficiency.
• Monitor inventory, equipment, facility maintenance,



and other essential hospital resources.
• Assist management in developing and implementing operational policies, quality standards, and performance improvement initiatives.
• Support the effective coordination of specialized neuropsychiatric services and technology-enabled clinical workflows. REQUIRED QUALIFICATION
• Bachelor's or Master's degree in Hospital Administration, Healthcare Management, Hospital Management, or a related field.
• Relevant hospital administration or healthcare operations experience is preferred.
• Freshers with strong administrative, communication, and coordination skills may also apply.
• Good knowledge of hospital workflows, patient handling, documentation, and administrative procedures is an advantage. REQUIRED SKILL
• Excellent communication and interpersonal skills.
• Strong organizational, leadership, and coordination abilities.
• Problem-solving and decision-making skills.
• Ability to manage multiple responsibilities in a fast-paced healthcare environment.
• Patient-focused approach with empathy, professionalism, and confidentiality.
• Good documentation, reporting, and time-management skills.
• Ability to coordinate effectively with multidisciplinary healthcare teams.

WHAT WE OFFER
• Opportunity to work in a specialized neuropsychiatric healthcare environment.
• Exposure to advanced neuropsychiatric technologies and technology-assisted treatment workflows.
• Opportunities to learn about hospital operations, patient experience management, and clinical-administrative coordination.
• Professional development and career growth opportunities.
• A collaborative working environment focused on quality healthcare delivery.

Location:
Metro Mind Hospital, Kochi, Kerala Interested candidates may apply through LinkedIn with their updated CV. Mail : [email protected]

📌 Hospital Administrator (Kochi)
🏢 Metro Mind
📍 Kochi