We are hiring for a global technology company headquartered in California, USA, known for its innovative computing solutions and technology services. The role is based in Bangalore and involves supporting enterprise customers worldwide. Work Details
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Location:
Bangalore
• Shifts: Rotational shifts
• Cab Facility: Available
• Shift Allowance: Applicable

Key Responsibilities
• Troubleshoot enterprise storage, SAN, and storage array issues.
• Resolve incidents related to Fibre Channel, iSCSI, LUNs, HBA, multipathing, and zoning.
• Investigate storage performance, connectivity, and availability issues.
• Perform root-cause analysis and handle technical escalations.
• Work across storage, Linux/Windows Server, VMware, and networking environments.




• Manage customer incidents within defined SLAs and coordinate with L3 support teams.
• Maintain technical documentation and provide timely customer updates. Required Skills
• 3+ years of experience in Enterprise Storage / Storage Support / SAN Support.
• Strong knowledge of enterprise storage concepts and SAN troubleshooting.
• Hands-on experience with Fibre Channel, iSCSI, LUNs, HBA, multipathing, and zoning.
• Working knowledge of Linux or Windows Server.
• Understanding of VMware/virtualization and networking fundamentals.
• Experience in L2 support, incident management, and technical escalations.
• Robust analytical, problem-solving, and customer communication skills.

📌 Storage Support Engineer (Bengaluru)
🏢 Dexian India
📍 Bengaluru