We’re Hiring | Site Director – Operations ? Mumbai, India | Sembridge Sembridge is seeking an experienced Site Director – Operations with a strong background in the International BPO industry to lead our Mumbai operations, drive business performance, and deliver operational excellence.

Key Responsibilities
• Lead site operations, ensuring achievement of business targets, SLAs, and quality metrics.
• Manage and develop large teams and operational leaders.
• Drive productivity, process improvement, and cost optimization.
• Strengthen client relationships and stakeholder engagement.
• Ensure operational governance, compliance, and continuous improvement. What We’re Looking For:
• Proven experience in senior operations leadership within the BPO industry.
• Robust expertise in large-scale team management, client management, and performance delivery.
• Excellent strategic planning, people leadership, and problem-solving skills. If you’re a results-driven BPO leader ready to take on a strategic leadership role, we’d love to hear from you ? Apply directly through LinkedIn. #Hiring #SiteDirector #BPO #OperationsLeadership #MumbaiJobs #Sembridge

📌 Director Site Operations (Mumbai)
🏢 Sembridge
📍 Mumbai