Company Description Homesurf is Goa’s premier facility management and home improvement company, delivering skilled services to residential and commercial properties. The organization is supported by a team of around 100 technicians and facility management specialists, including electricians, plumbers, landscape experts, carpenters, maintenance, and housekeeping staff. This diverse workforce enables Homesurf to provide end-to-end facility management solutions with minimal disruption to clients. Applicants can expect to join a growing, service-oriented company focused on reliability, quality, and customer satisfaction. Role Description The Operations Executive will oversee day-to-day facility management activities, coordinate service requests, and ensure smooth execution of maintenance and home improvement projects. Responsibilities include scheduling and supervising field teams, monitoring service quality, managing vendor and client communications, and maintaining accurate operations records and reports. The role involves tracking resource utilization, identifying process improvements, and resolving on-site issues in a timely, professional manner. This is a full time, on-site role based in Madgaon, requiring regular interaction with technicians, clients, and management to support efficient, high-quality service delivery. Qualifications
• Candidates should possess strong Operations and Operations Management skills to oversee daily workflows,



resource allocation, and service delivery.
• Candidates should possess excellent Interpersonal Skills and Communication abilities to collaborate effectively with technicians, clients, and internal stakeholders.
• Candidates should possess solid Analytical Skills to interpret operational data, identify issues, and recommend improvements.
• Relevant experience in facility management, maintenance services, or operations in a service-focused environment is beneficial.
• Ability to work on-site in Madgaon, manage multiple tasks, and respond promptly to operational challenges.
• Proficiency with basic office software and reporting tools; prior experience with operations or facility management systems is an advantage.
• A diploma or degree in Business Administration, Operations, Facility Management, or a related field is preferred.

Responsibilities:
• Coordinate daily service bookings and staff deployment.
• Monitor attendance, job completion and service quality.
• Manage customer coordination and work orders.
• Update CRM, maintain records and prepare daily reports.
• Track materials and resolve operational issues.

Requirements:
• Graduate in any discipline.
• 1–3 years of experience preferred.
• Knowledge of MS Excel and CRM.
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• Good communication, coordination and problem-solving skills.

📌 Operations Executive (Margao)
🏢 Homesurf
📍 Margao