Sales
• Meet the sales target, which would reflect in the pdca of Budget vs Actual sales
• Increasing sales in Value Added Glass (VAG) which in turn would facilitate the growth in VAG Finance
• Reduce Deviation and gaps in collection figures
• Ensure reconciliation of all active customer accounts as per defined norms Customer Satisfaction
• Manage high value accounts and key influencer accounts and identify key people within these accounts who influence glass purchase and build robust relationships with them
• Identify key people within key external influencer accounts who influence glass purchase and build strong relationships with them
• Seek customer feedback and facilitate redressal of any complaints/ issues
• Tap intro wider resources and skills within own organization to develop client/ partner solutions.
• Coordinate with internal departments to ensure timely delivery of product
• Supply of samples and promotional material to customers Manpower Development
• Identify and implement development initiatives for self and team(if any) in order to improve overall team capability. MIS
• Conduct PDCA approach (Gap Analysis) of set Targets vs Actuals monthly MIS of sales Competitors activities
• Collect information about competitors activities prices, service and market share, and suggest course correction where applicable