Job Title: Desktop Support Engineer

Location:
Gurugram, Haryana Budget: 3LPA to 3.6LPA

Job Type
Full-time working Days: 6days

Experience:
1.6 years Job Summary: We are seeking a skilled and self-motivated Desktop Support Engineer to join our IT team. The ideal candidate will have hands-on experience in managing Outlook and Office 365 environments, handling hardware and basic network troubleshooting, and working confidently with both remote and on-site users. The candidate should be well-versed in ticketing tools, service level agreements (SLAs), incident resolution, and service requests.

Key Responsibilities
• Support for Outlook, Office 365, Windows desktops
• Hardware and basic network troubleshooting
• Handle Tickets, SLAs, incidents,



and service requests
• Perform remote and in office technical support
• Conduct root cause analysis and resolve escalations
• Manage desktop patching and updates
• Handle domain joins and apply group policies

Requirements:
• 1.6+ years in IT support roles
• Strong knowledge of Office 365, Windows
• Hands on experience with ticketing tools
• Excellent troubleshooting and communication skills Contact Details
- Suman Sharma [email protected] [email protected]

📌 Desktop Engineer (Gurugram)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Gurugram