Technical Lead – Production Support Lead ?

Location:
Bangalore / Hyderabad / Chennai / Pune / Nagpur ? Mode: Hybrid ?

Experience:
8 -13 Years Availability: Immediate

Key Responsibilities
• Lead and manage production support activities for enterprise applications, ensuring high availability and SLA compliance.
• Act as the primary client-facing technical lead, providing updates, managing escalations, and building stakeholder confidence.
• Drive incident resolution, root cause analysis (RCA), and continuous service improvement initiatives.
• Collaborate with cross-functional teams to troubleshoot and resolve complex application and infrastructure issues.




• Mentor support engineers and drive operational excellence through best practices, automation, and monitoring. Required Skills
• Solid hands-on experience in Java, Spring Boot, Angular/React, AWS, SQL, and PostgreSQL.
• Proven experience leading Production Support/Application Support teams.
• Strong troubleshooting skills across application, database, and cloud environments.
• Excellent client-facing communication and stakeholder management skills.
• Ability to build trust and confidence through proactive communication, ownership, and problem resolution.

📌 Technical Lead (Bengaluru)
🏢 Perficient India
📍 Bengaluru