Job Description
JD for CRM Technical (L4)

Key responsibilities
• CRM Application Customization: Customize SAP CRM applications, including business objects, data structures, screens, and user interfaces, using CRM-specific ABAP tools.
• Integration: Develop and maintain interfaces between SAP CRM and other SAP or non-SAP systems, such as SAP ERP, using technologies like ALE, RFC, and Web Services.
• Web UI and Frameworks: Work on CRM Web UI enhancements, BOL/GENIL programming, MVC Concepts and the CRM One Order Framework.
• ABAP Development: Design, develop, and maintain ABAP programs, including custom reports, interfaces, enhancements, and forms.
• Solution Design: Design and implement technical solutions using various SAP development objects like BAPIs, BADIs, BDCs, and IDOCs. Required Skills And Qualifications
• Strong proficiency in ABAP programming.
• Experience with SAP CRM Web UI, BOL/GENIL programming, with strong knowledge of BSP, the MVC framework and the One Order framework in SAP CRM.
• Proficiency in ABAP objects, object-oriented programming and SAP CRM specific BAdIs.




• Experience in developing and enhancing custom actions, PPF actions, and business transactions.
• Experience in ABAP Proxy objects.
• Experience in implementing CRM Middleware enhancements and troubleshooting data replication issues. Good knowledge in integration tools like ALE, RFC, and IDOCs and familiarity with web services.
• Experience in performance optimization, debugging, and root cause analysis in SAP CRM applications. Good to have skills
• Good understanding of SAP CRM Service business processes.
• Experience with Adobe Forms, SAP Scripts, Smart Forms.
• Experience in OData services. Get empowered by NTT DATA Business Solutions We transform. SAP® solutions into Value NTT DATA Business Solutions is a rapid-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.

📌 Platinum Consultant_CRM Technical (Hyderabad)
🏢 NTT DATA Business Solutions
📍 Hyderabad