27 Oct
|
Della Townships India
|
Mumbai
27 Oct
Della Townships India
Mumbai
We are looking for an experienced Corporate Hospitality Manager to oversee end-to-end hospitality operations across our office premises, ensuring exceptional service standards, cleanliness, guest experience and seamless day-to-day operations. The ideal candidate must have a strong background in luxury hospitality or 5-star hotels, with proven experience managing Butlers, Housekeeping, Guest Relations Executives (GREs) and Food & Beverage teams.
Key Responsibilities
• Oversee daily hospitality services across office premises, meeting rooms, executive offices and guest areas.
• Supervise butlers, ensuring premium service standards, qualified etiquette and personalised hospitality for management and guests.
• Manage housekeeping staff, cleanliness, hygiene, grooming and upkeep of all office spaces.
• Lead GREs to ensure qualified visitor reception, guest coordination, VIP handling and seamless hospitality experiences.
• Supervise pantry operations, inventory, refreshments, food service, meeting arrangements and F&B; quality standards.
• Manage staff rosters, attendance, grooming, training, daily task allocation and performance.
• Ensure exceptional hospitality arrangements for CMD, senior management, VIP guests and business associates.
• Manage hospitality vendors, supplies, inventory and service quality.
• Conduct daily inspections, implement SOPs and ensure consistent luxury hospitality standards.
Required Skills
• 6–10 years of experience in luxury hospitality, 5-star hotels, corporate hospitality or premium guest services.
• Experience in luxury / 5-star hospitality is mandatory.
• Strong background in Butler Services, Housekeeping, Guest Relations and F&B; Operations.
• Proven experience managing and training multidisciplinary hospitality teams.
• Excellent grooming, communication, guest-handling and interpersonal skills.
• Strong knowledge of hospitality SOPs, service etiquette and hygiene standards.
• Experience handling VIPs, senior executives and high-profile guests preferred. Key Expectations
• Maintain 5-star hospitality standards across all office premises.
• Ensure professional grooming, discipline and service etiquette across teams.
• Provide seamless hospitality to management, employees and visitors.
• Take complete ownership of daily operations, team performance and service quality.
• Proactively resolve operational issues and maintain high service standards. Mandatory RequirementsCandidates must have hands-on experience in luxury hospitality operations, team management, Butler Services, Housekeeping, GRE and F&B; supervision. Candidates must share their updated CV, details of luxury hotels / hospitality brands worked with and team size previously managed.
📌 Hospitality Manager (Mumbai)
🏢 Della Townships India
📍 Mumbai