About the Role
Novbliss is looking for enthusiastic and customer-focused Global Customer Support Executives to join our team in Gurugram. The ideal candidates will have excellent English communication skills and experience handling international customers, particularly customers based in the United States.

Key Responsibilities
• Handle inbound and outbound calls from US-based customers.
• Respond to customer inquiries and resolve complaints efficiently.
• Provide accurate information and effective solutions to customer concerns.
• Maintain high customer satisfaction and deliver an exceptional customer experience.
• Follow established customer service processes and quality standards.
• Maintain accurate customer records and document interactions.
• Handle multiple customer queries while maintaining professionalism. Required Skills and Qualifications
• Graduate in any stream.




• Minimum 1 year of international calling experience.
• Excellent verbal and written communication skills in English.
• Strong customer service and problem-solving abilities.
• Good listening skills and the ability to handle customer concerns professionally.
• Ability to multitask and manage time effectively.
• Willingness to work in US night shifts from the office. Salary and Perks
•

Salary:
Up to ₹4.50 LPA.
• Shift: US Night Shift
• Cab Facility: Both-side pick-up and drop.
• Meal: Night meal provided. Preferred Candidate Locations
• Gurugram: Areas before the toll.
• South Delhi: Chhatarpur, Saket, Vasant Kunj, Ghitorni and Sultanpur.
• West Delhi: Dwarka and Uttam Nagar.

📌 Customer Support Executive (Gurugram)
🏢 NovBliss
📍 Gurugram