Holistic Mind Therapy is a mental health organisation committed to providing ethical, compassionate and professional psychological services. We are looking for a proactive and organised HR Generalist who can manage the complete employee lifecycle while strengthening employee performance, engagement, internal processes and organisational effectiveness. Role OverviewThe HR Generalist will be responsible for managing end-to-end HR operations, including recruitment, onboarding, employee documentation, performance management, training and development, employee engagement, policy implementation and exit management. The individual will also be expected to identify organisational gaps, improve internal processes, establish accountability systems and ensure that employees have clear responsibilities, appropriate training and the support needed to perform effectively.

Key Responsibilities
1. End-to-End HR Operations
• Manage the complete employee lifecycle, from recruitment and onboarding to resignation and exit formalities.
• Maintain employee records, employment documentation, attendance, leave records and HR trackers.
• Coordinate offer letters, appointment letters, probation reviews, confirmations and exit documentation.
• Coordinate payroll inputs, reimbursements and full and final settlement processes.
• Ensure timely completion of all HR-related administrative activities. 2. Recruitment and Workforce Planning
• Manage recruitment activities, including job postings, candidate screening, interview coordination and follow-ups.
• Coordinate with the founder and reporting managers to understand hiring requirements.
• Maintain a recruitment tracker and ensure timely closure of vacancies.
• Build and maintain a pipeline of suitable candidates for current and future requirements. 3. Performance Management
• Establish and maintain role-specific KPIs, KRAs and performance review processes in consultation with the founder and reporting managers.
• Track employee performance, task completion, productivity and adherence to responsibilities.
• Conduct periodic performance check-ins and coordinate formal appraisal cycles.
• Identify performance gaps and recommend appropriate interventions.
• Develop and monitor Performance Improvement Plans where required.




• Submit regular performance reports and escalate recurring concerns. 4. Training and Development
• Identify training needs across teams and departments.
• Develop and maintain monthly or quarterly training calendars.
• Ensure timely completion of induction, role-specific training and mandatory training.
• Maintain training records and evaluate the effectiveness of training initiatives.
• Coordinate additional development support for employees who require it. 5. Employee Engagement and Retention
• Conduct employee check-ins, feedback surveys and engagement activities.
• Address employee concerns and facilitate appropriate resolution.
• Monitor employee satisfaction, retention risks and recurring workplace concerns.
• Conduct stay interviews and exit interviews.
• Promote a professional, collaborative and supportive workplace culture. 6. Process Improvement and SOP Development
• Review existing workflows, reporting structures and internal processes.
• Identify operational inefficiencies, communication gaps and recurring delays.
• Develop and update Standard Operating Procedures in coordination with relevant teams.
• Establish clear responsibilities, deadlines and accountability mechanisms.
• Recommend process improvements and monitor their implementation and effectiveness. 7. HR Policies and Compliance
• Draft, implement and periodically review HR policies, employee handbooks and workplace guidelines.
• Ensure employees understand and acknowledge applicable policies.
• Maintain accurate employee records and documentation.
• Coordinate applicable employment compliance and statutory requirements with qualified professionals where necessary.
• Handle employee grievances, disciplinary documentation and sensitive employee matters with confidentiality and fairness. 8. HR Reporting and Organisational Development
• Prepare monthly HR dashboards covering recruitment, attrition,



attendance, performance, training and employee engagement.
• Maintain trackers for probation reviews, confirmations, appraisals and pending HR activities.
• Identify recurring organisational challenges and recommend corrective actions.
• Support workforce planning, organisational structuring and role clarity.
• Present monthly HR updates, key concerns and recommendations to the founder. Key Deliverables
• Accurate and updated employee database and HR trackers.
• Timely completion of onboarding, probation, appraisal and exit processes.
• Regular performance reviews and documented action plans.
• An updated training calendar with completion and effectiveness records.
• Periodic employee engagement and feedback reports.
• Documented HR policies and SOPs.
• Monthly HR performance and process improvement reports. Required Skills and Qualifications
• Bachelor's or Master's degree in Human Resources, Management or a related field.
• Relevant experience in HR generalist operations, preferably in a small or growing organisation.
• Strong knowledge of recruitment, employee lifecycle management, performance management and HR documentation.
• Valuable communication, interpersonal and problem-solving skills.
• Strong organisational skills and attention to detail.
• Ability to analyse performance gaps and recommend practical solutions.
• Proficiency in spreadsheets, HR trackers and standard office tools.
• Ability to handle confidential information responsibly.
• A proactive, structured and solution-oriented approach. Preferred Candidate ProfileWe are looking for someone who takes ownership, follows through on commitments and can independently manage HR processes. The ideal candidate should be comfortable working in a growing organisation, building systems from the ground up, identifying gaps and presenting practical recommendations rather than waiting for instructions for every task. Success in this role will be measured by the effectiveness of HR systems, timely completion of employee lifecycle activities, improvement in employee performance and accountability, training effectiveness, employee engagement and the quality of process improvements implemented.

📌 Human Resources Generalist (India)
🏢 Holistic Mind Therapy
📍 India