27 Oct
|
Bronet Group
|
Kochi
27 Oct
Bronet Group
Kochi
1. Sales & Revenue Management
• Achieve monthly and annual sales targets.
• Monitor daily sales performance and take corrective actions when required.
• Develop strategies to increase walk-ins, conversions, and average billing value.
• Ensure proper upselling and cross-selling of furniture products. 2. Team Management
• Supervise, train, and motivate showroom sales executives and staff.
• Conduct regular performance reviews and provide feedback.
• Prepare staff duty rosters and manage attendance.
• Ensure team members maintain professionalism and product knowledge. 3. Customer Experience
• Ensure excellent customer service at all times.
• Handle customer queries, complaints, and escalations effectively.
• Build long-term relationships with customers for repeat business. 4. Showroom Operations
• Oversee daily showroom operations including opening and closing procedures.
• Ensure showroom cleanliness, display standards, and ambience are maintained.
• Coordinate with housekeeping and maintenance teams.
5. Visual Merchandising
• Ensure proper display of furniture as per brand guidelines.
• Regularly update showroom layout to enhance customer experience.
• Maintain price tags, product details, and promotional displays. 6. Inventory & Stock Management
• Monitor stock levels and coordinate with warehouse for replenishment.
• Ensure proper stock handling and minimal damage.
• Conduct regular stock audits and maintain records. 7. Reporting & Coordination
• Prepare daily, weekly, and monthly sales reports.
• Coordinate with Head Office, purchase team, and logistics.
• Track competitor activities and market trends. 8. Compliance & Process Adherence
• Ensure adherence to company policies and SOPs.
• Maintain billing accuracy and cash handling procedures.
• Ensure safety and security standards within the showroom.
📌 Retail Showroom Manager (Kochi)
🏢 Bronet Group
📍 Kochi