Job Type: Full-time
BPO – E-commerceLocation: Pune (In-Office | Local Candidates Only)Salary: Up to ₹32,000 CTCEmployment Type: Full-Time (5.5 Days per Week)Role OverviewWe are hiring Customer & Seller Support Executives in Pune to assist sellers on an e-commerce platform. You will handle merchant queries, resolve account or order issues, and maintain high customer satisfaction.Key Responsibilities- Handle seller inquiries via voice, chat, or email and provide timely resolutions.- Troubleshoot account, listing, and order issues following standard guidelines.- Manage escalations and coordinate with internal teams to resolve technical queries.Eligibility & Skills- Experience: E-commerce/Customer Service background (Domestic/International) OR a Non-E-commerce background with mandatory International Customer Support experience.- Communication: Robust English skills (B2/B2+ level).- Flexibility: Open to rotational shifts and rotational week-offs.Perks & Interview Process- Cab Facility: Free two-way cab provided (including odd hours).- Interview Rounds: HR Screening, Assessment Test, Operations Round (Final Round).To ApplyInterested and eligible candidates may send their updated CV to:Email:
[email protected]
📌 Bulk hiring for BPO - ( Job ID - 24565) (Maharashtra)
🏢 EducoHire
📍 Maharashtra