? We’re Hiring: Customer Experience Executive Company: Cult.fit ? Walk-in Interview Details ? Date: Tomorrow, 28th October ? Reporting Time: 11:30 AM ?

Location:
BHIVE Workspace
- No.112, AKR Tech Park, "B" Block, 7th Mile Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068 ?️ Google Maps: https://share.google/mZuvq98GNNEnfbGtZ About Cult.fit Cult.fit is a leading health and fitness platform offering gym memberships, online workouts, mental wellness, and healthy food services, with a focus on delivering an excellent customer experience. Role Overview We’re looking for customer-focused individuals with strong communication and problem-solving skills to handle customer queries and ensure a smooth, positive experience for Cult.fit members.

Key Responsibilities
• Handle customer queries through chat, email, and calls.
• Resolve issues related to memberships, bookings, payments, and app usage.
• Maintain high customer satisfaction (CSAT) scores.
• Escalate complex issues to the relevant teams.
• Maintain records of customer interactions and feedback.



Requirements
• Bachelor’s degree in any discipline.
• Robust verbal and written communication skills.
• Customer-first attitude with empathy and patience.
• Basic knowledge of CRM tools and customer support platforms.
• Ability to multitask in a fast-paced environment.
• Prior experience in customer support, sales, or growth roles is preferred.
• Familiarity with the fitness and wellness industry is an advantage. Benefits & Perks ?
• Competitive Salary + Incentives
• Training & Career Growth Opportunities
• Fun and Dynamic Work Environment
• Health & Life Insurance
• PAN India Cult Gym Pass Working Conditions
• Work Mode: Work from Office
• Working Days: 6 days a week
• Week Off: Rotational Contact Details: (phone hidden) ? Candidates are requested to carry their updated resumes. ? Interested candidates are welcome to attend the walk-in interview. We look forward to meeting you ? All the best for your interview

📌 Customer Care Executive (Bengaluru)
🏢 CureFit
📍 Bengaluru