Queen Elizabeth’s Schools are an equal opportunities employer and is deeply committed to safeguarding our students, ensuring their safety and wellbeing. We expect all staff and members of our community to share this commitment and to promptly report any concerns about a student’s or community member’s safety or wellbeing. Applicants must be willing to undergo rigorous child protection screening, including checks with past employers and providing Police Clearance Certificates from all countries that the applicant has resided in. The Opportunity We are seeking an outstanding Admissions Advisor to support the enrolment journey at Queen Elizabeth’s School, Gurugram. This is a remote position based in Punjab, offering an exciting prospect to play a key role in welcoming families to a prestigious British international school group renowned for its academic excellence and global outlook. The ideal candidate will be a personable, detail-oriented professional with experience in school admissions or client-facing roles within premium service environments. You will guide prospective families across Punjab through every stage of the admissions process, from the initial enquiry to confirmed enrolment, ensuring that every interaction reflects the values and high standards of our school. As a frontline representative of Queen Elizabeth’s School, you will play a vital role in creating positive first impressions, supporting enrolment growth, and delivering an exceptional experience for families across Punjab considering our school. If you are passionate about building relationships, committed to delivering high-quality service, and thrive in a fast-paced, performance-driven environment, we would be delighted to hear from you. The Role The Admissions Advisor will be based remotely in Punjab and report to the Head of Admissions, based at the Admissions Suite in Gurugram. The role will focus on building awareness of Queen Elizabeth’s School, Gurugram, among prospective families across Punjab, managing admissions enquiries and driving conversions from initial enquiry to confirmed enrolment. The successful candidate will work closely with the Admissions team based at the Gurugram Admissions Suite, as well as the school’s Marketing, Academic and other relevant teams, to ensure a seamless and consistent admissions experience for families. Admissions Process Management
• Manage admissions enquiries from prospective families across Punjab, providing timely and accurate information about Queen Elizabeth’s School, the Cambridge curriculum, the school’s value proposition, admissions process and entry requirements.
• Own the enquiry-to-enrolment pipeline, including lead follow-up, application support, document collection, assessment and interview scheduling, offer follow-up and enrolment coordination.
• Maintain regular communication with prospective families, guiding them through each stage of the admissions journey and following established SOPs and communication templates.
• Coordinate school tours, campus visits, assessments and meetings with the academic team in collaboration with the Gurugram-based Admissions team.
• Ensure families receive a professional and consistent experience, with timely responses and appropriate follow-up on all enquiries.
• Coordinate with the Head of Admissions and relevant school teams on application progress, assessment outcomes and admission decisions.



Parent Engagement and Enrolment Conversion
• Build strong relationships with prospective families across Punjab, acting as a trusted point of contact throughout their admissions journey.
• Counsel families on the Cambridge curriculum, academic programmes, school facilities, extracurricular activities and the school’s overall value proposition.
• Identify family needs, address queries and concerns, and maintain consistent follow-up to support conversion from enquiry to application and confirmed enrolment.
• Maintain engagement with prospective families who require additional information or time before making an admissions decision.
• Coordinate with the Gurugram team to ensure a smooth transition for families travelling to the school for tours, assessments, interactions and enrolment formalities. Regional Outreach and Business Development
• Develop and maintain a network of potential referral partners across Punjab, including preschools, corporate organisations, relocation companies, education consultants and other relevant stakeholders.
• Identify opportunities to promote Queen Elizabeth’s School to prospective families through local networks, partnerships, community engagement and targeted outreach.
• Represent the school at education exhibitions, fairs, forums and other relevant events across Punjab, including stall coordination, lead capture and post-event follow-up.
• Support the planning and execution of webinars, parent information sessions, workshops and other outreach initiatives in coordination with the Admissions and Marketing teams.
• Gather feedback on parent preferences, competitor offerings and local market activity to inform regional outreach and admissions strategies. CRM Management, Data and Reporting
• Maintain accurate and up-to-date records of all enquiries, leads, applications, interactions and enrolment outcomes in the school’s CRM and relevant Management Information Systems.
• Ensure daily CRM updates, including lead status, interaction history, follow-up actions, lead sources and conversion progress.
• Prepare weekly admissions reports covering enquiry volumes, funnel movement, conversion rates, lead sources, follow-up status and enrolment progress.
• Monitor lead quality, response times and conversion trends, identifying gaps and recommending follow-up actions to improve outcomes.
• Share regular updates and reports with the Head of Admissions and ensure alignment between regional lead records and the central Admissions team's reporting.
• Maintain accurate documentation and support admissions forecasting and enrolment planning. Marketing and Market Intelligence
• Work with the Marketing team to support regional admissions campaigns, events and initiatives aimed at increasing awareness and generating qualified enquiries across Punjab.
• Provide insights from parent conversations, enquiry patterns and local market activity to help refine outreach and communication strategies.
• Monitor competitor schools,



curriculum offerings, fee positioning and other relevant market developments, sharing findings with the Head of Admissions.
• Support the development and distribution of approved admissions communication materials, ensuring consistency with the school’s brand and messaging. Compliance and Admissions Administration
• Follow the school’s admissions policies, established procedures and applicable regulatory requirements throughout the admissions process.
• Handle student and family information confidentially and in accordance with the school’s data protection policies.
• Ensure that application documents, lead records and admissions-related information are complete, accurate and maintained securely.
• Provide families with guidance on required documentation and other enrolment formalities, escalating queries to the relevant team where necessary. Collaboration and Teamwork
• Report to the Head of Admissions at the Gurugram Admissions Suite and maintain regular communication on leads, applications, conversions, enrolment targets and regional outreach activities.
• Work collaboratively with the Gurugram-based Admissions team to ensure consistent processes, accurate reporting and a coordinated experience for prospective families.
• Liaise with Academic, Marketing, Finance and other relevant teams to facilitate timely responses, assessments, admissions decisions and enrolment formalities.
• Participate in regular team meetings, performance reviews and admissions planning discussions remotely.
• Undertake visits to the Gurugram campus and travel within Punjab or to other locations as required for school events, family engagement and outreach activities. Key Expectations
• Take ownership of the admissions pipeline for the assigned region, from initial enquiry through to confirmed enrolment.
• Maintain disciplined and timely follow-up with prospective families and referral partners.
• Ensure daily CRM hygiene and accurate, timely weekly admissions reporting.
• Contribute to regional lead generation, relationship building and enrolment growth.
• Work effectively in a remote setup while maintaining close coordination with the Gurugram-based Admissions team. The Person Qualifications and Experience
• Must be currently based in Punjab, preferably in Ludhiana, Amritsar, Chandigarh or Mohali.
• Must be flexible to travel as and when required.
• Bachelor’s degree in Education, Business Administration, Marketing or a related field.
• Minimum 2–3 years of experience in admissions, customer service or a related role, preferably within a school or educational setting.
• Familiarity with the Cambridge International Curriculum would be an advantage.
• Experience working with diverse families in an international or multicultural environment.
• Proficiency in Microsoft Office Suite, CRM systems and school Management Information Systems (MIS), such as iSAMS or similar platforms.
• Fluency in English is essential. Additional language skills would be an advantage. Personal Qualities
• Understanding of multicultural environments and a commitment to promoting inclusivity.
• Flexible and composed under pressure, with the ability to manage competing priorities effectively.
• Customer service-oriented, with a proactive and solutions-focused approach.

📌 Admissions Advisor (India)
🏢 Queen Elizabeth’s School, Gurugram
📍 India