Company Description Orthocare Physiotherapy Clinic and Rehab Centre is a specialized physiotherapy and rehabilitation provider with over 26 years of clinical experience and more than 126,000 patients treated. With 12+ clinic locations across Mumbai and a team of 180+ physiotherapists led by Dr. S. V. Ramesh, the clinic focuses on helping individuals move better, regain strength, restore mobility, and return to active living. Services span orthopaedic, neurological, sports injury, pediatric, and geriatric physiotherapy, as well as home visits, online consultations, and advanced exercise and manual therapies. Every patient receives a thorough assessment and a personalized treatment plan tailored to their unique needs. The clinic’s mission is to help people heal, improve movement, and live a pain-free, active life. Role Description This is a full-time, on-site Receptionist role based at the Kurla location. The Receptionist will be the first point of contact for patients, greeting visitors, answering phone calls, and managing inquiries in a skilled and courteous manner. Daily responsibilities include scheduling and confirming appointments, maintaining patient records and clinic logs, handling front desk correspondence, and coordinating with physiotherapists and other staff to ensure smooth patient flow. The role also involves managing the waiting area, processing basic billing or payment queries,



and supporting clerical tasks such as filing, data entry, and document organization. The Receptionist is expected to uphold a welcoming, patient-focused environment and maintain confidentiality and accuracy in all interactions. Qualifications
• Candidates should possess strong Receptionist Duties skills, including greeting visitors, managing appointments, and handling front desk operations.
• Candidates should possess effective Phone Etiquette skills to answer calls, manage inquiries, and provide clear information to patients and caregivers.
• Candidates should possess solid Clerical Skills, such as data entry, filing, record maintenance, and basic administrative support.
• Candidates should possess excellent Communication and Customer Service skills to interact with diverse patients, families, and clinical staff respectfully and professionally.
• Basic computer literacy and experience with scheduling or clinic management software are beneficial.
• Prior experience in healthcare, physiotherapy clinics, or similar reception/front desk roles is an advantage.
• A high school diploma or equivalent is required; additional training in office administration or healthcare support is a plus.
• Ability to manage multiple tasks, maintain confidentiality, and work reliably in a fast

📌 Receptionist (Mumbai)
🏢 Orthocare Physiotherapy Clinic & Rehab Centre
📍 Mumbai