Company Description AARJAVAM POLYSQUARE PVT LTD (APPL) is a quick-growing manufacturer and wholesaler of premium paper-based packaging solutions, headquartered in Bengaluru. With a presence across 40+ locations and a portfolio of more than 3,000 products, APPL serves a wide range of businesses, including the paper industry, spas, bakeries, hotels, sweet shops, pubs, and other commercial sectors. The company offers an extensive assortment of packaging products such as paper bags, lunch boxes, containers, meal trays, bowls, burger clams, paper cups, pizza boxes, wrapping paper, cutlery, and customized items. APPL focuses on reliable, durable, liquid-resistant packaging with strong weight-bearing capacity, helping clients elevate their brand presentation. As PAN India Channel Partners for Hotpack and Nippon Foodpac, and a partner for Arrowpack’s customized range, APPL provides diverse, innovative packaging solutions tailored to client needs. Role Description The Customer Relations Manager at APPL is a full-time, on-site role based in Bengaluru. This position is responsible for managing and strengthening relationships with existing and prospective clients, ensuring high levels of customer satisfaction and timely resolution of issues. Day-to-day tasks include responding to customer inquiries, coordinating orders and deliveries with internal teams, handling complaints, gathering feedback, and providing product information and guidance. The role involves maintaining accurate customer records, preparing reports on customer trends, supporting sales and business development initiatives, and collaborating with production, logistics, and finance to meet client requirements.



The Customer Relations Manager also contributes to process improvements and communication practices that enhance the overall customer experience. Qualifications
• Candidates should possess strong customer service and relationship management skills, including the ability to understand client needs, build long-term partnerships, and manage expectations effectively.
• Candidates should possess communication and interpersonal skills, such as clear verbal and written communication, active listening, negotiation, and the ability to interact confidently with diverse stakeholders.
• Candidates should possess organizational and coordination skills, including attention to detail, time management, record-keeping, and the ability to handle multiple customer accounts and priorities.
• Candidates should possess problem-solving and analytical skills, including the ability to resolve issues promptly, analyze customer feedback, and contribute to service and process improvements.
• Candidates should possess basic business and technical understanding, preferably in packaging, manufacturing, FMCG, retail, or related industries, and be comfortable working with CRM or ERP systems.
• Relevant qualifications such as a bachelor’s degree in Business Administration, Marketing, Communications, or a related field are beneficial.
• Prior experience in customer relations, key account management, or client servicing, ideally within packaging or allied sectors, will be an advantage

Salary:
₹35,000–₹40,000 per month. If you are interested in this salary range, please apply. Otherwise, kindly do not apply.

📌 Customer Relations Manager (Bengaluru)
🏢 AARJAVAM POLYSQUARE(APPL
📍 Bengaluru