Transition Manager Skills
- Transition Management & Application Support Job Location
- Greater Noida & Hyderabad Experience
- 14
- 25 years Description
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• 15+ years of experience in various roles within the IT industry, with a focus on Transition Management, Application Support & Maintenance Service Delivery.
• Should have experience in managing managed services SLA based contracts.
• Should have ability to participate in pre-sale cycle and solutioning.
• Proficient in managing multi-geography transition programs, software delivery & overseeing operations through solid leadership.
• Proven track record in building lasting partnerships with C-suite executives as a trusted advisor, fostering relationships based on trust, transparency & flexibility in making decisions that align with business goals.
• Exceptional communication skills are a must.
• Extensive experience in designing managed service solutions & delivering high-quality services.
• Deep expertise in transition planning, monitoring & risk management, including chairing operational & steering committee meetings.
• Demonstrated success in incubating & building practices from the ground up, with a focus on both consulting & delivery.
• Extensive experience in defining strategy, delivery standards, P&L; management, account mining, customer relationship management & revenue generation.
• Skilled in designing & implementing KPIs, SLAs, CSAT & ESAT metrics across the service portfolio.
• Solid background in leading pre-sales activities, managing transition & training teams on managed service delivery processes.
• Experience in operations management with a focus on managed service delivery is a plus.
• Global experience working across multiple industries, particularly with Fortune 100 clients in various domains.
• Expertise in leading application & infrastructure teams to transition substantial workloads from on-site to offshore while ensuring no business or project disruption.
• Skilled in achieving right-shoring objectives, reducing costs & improving outcomes while maintaining quality.
• Ability to recommend & drive transformations in people, processes & operations through the adoption of IT automation.
• Proven experience in leading global transition teams across multiple locations.
📌 Transition Manager (Noida)
🏢 Coforge
📍 Noida