About the Role
We are looking for a Customer Support Executive Intern to assist customers using our healthcare software products. The intern will help understand customer queries, coordinate with internal teams and ensure customers receive timely support.

Key Responsibilities
• Respond to customer queries through phone, email, WhatsApp or support tickets.
• Understand and record customer issues clearly.
• Provide basic guidance on software features and usage.
• Escalate technical issues to the appropriate team and track them until resolution.
• Follow up with customers and share updates on their requests.
• Assist with customer onboarding, training and documentation.




• Maintain accurate records of customer interactions and support activities.
• Collect customer feedback and share it with the relevant team. Requirements
• Valuable verbal and written communication skills.
• Basic computer knowledge and familiarity with Microsoft Office.
• Patience, a helpful attitude and willingness to learn.
• Ability to understand problems and explain solutions clearly.
• Ability to communicate in English and Hindi; knowledge of Gujarati is an advantage.
• Freshers and students looking for practical experience may apply.

📌 Customer Support Executive Intern (Ahmedabad)
🏢 jvs technologies
📍 Ahmedabad