Account Manager – Digital Marketing Role Summary We are looking for a Account Manager – Digital Marketing who will own end-to-end delivery and client success for a set of clients. At Digital Mojo, clients are managed in small, dedicated teams (called pods). Each pod works like a mini-agency, responsible for strategy, execution, performance, and client satisfaction. You will act as the single owner for your clients — coordinating social media, performance marketing, creatives, and execution — while ensuring quality, timelines, and results. This is not a coordination-only role. This is an ownership role. What is a “Pod”? (For clarity) A pod is a small, dedicated client team consisting of:
• A Client Manager (you)
• Social Media Managers
• Performance Marketer
• Video/Creative support You will lead this team and be accountable for outcomes.

Key Responsibilities
1. Client Ownership & Communication
• Be the single point of contact for 6–7 clients
• Lead weekly/monthly client calls
• Understand client business goals and pressure points
• Set expectations clearly and manage scope
• Handle escalations calmly and proactively 2. Strategy & Planning
• Own monthly plans and priorities for each client
• Align social media, performance marketing, and creatives into one plan
• Use performance insights to guide content and campaigns
• Ensure all execution supports business outcomes 3. Team & Delivery Management
• Manage a small delivery team assigned to your clients
• Allocate work clearly and avoid overlaps
• Ensure all deliverables are on time and high quality
• Maintain execution discipline and standards 4. Performance Oversight
• Review and understand key performance metrics (CPL, ROAS,



CTR, conversions)
• Work closely with performance marketers to course-correct
• Ensure performance reports are accurate and meaningful (You are not required to run ads, but must understand performance well.) 5. Quality Control & Accountability
• Final responsibility for calendars, creatives, messaging, and reports
• Ensure there are no surprises for clients
• Track deadlines, deliverables, and service levels 6. Commercial & Retention Responsibility
• Own client retention and satisfaction
• Identify upsell or growth opportunities
• Protect margins by controlling scope creep
• Understand capacity and workload limits Key Success Metrics
• Client retention
• Client satisfaction
• On-time delivery
• Performance stability/improvement
• Low escalation rate
• Strong internal coordination Required Experience & Skills
• 4–7 years experience in a digital marketing / agency setting
• Experience managing multiple clients simultaneously
• Strong understanding of:
• Performance marketing fundamentals
• Social media execution
• Creative workflows
• Excellent communication and presentation skills
• Strong planning and prioritization ability
• Calm under pressure, solution-oriented mindset What This Role Is NOT?
• Not a task tracker
• Not a coordinator-only role
• Not a junior AM role
• Not a performance-only role This role is about ownership, judgment, and accountability. Why Join Digital Mojo?
• Clear ownership and authority
• Structured team model (no chaos)
• High-value clients (real estate & growth brands)
• Performance-driven culture
• Clear growth path into Group Account Manager / Delivery Head roles

📌 Account Manager – Digital Marketing (Hyderabad)
🏢 Digital Mojo - Branding and Digital Marketing Agency in Hyderabad
📍 Hyderabad