Job Title: Service Technician Locations: Gurgaon(Felix plaza)
Experience:
2+ years
Key Responsibilities
*Diagnose and troubleshoot issues related to Apple devices such as iPhone, iPad, MacBook, Apple Watch, and accessories. *Perform hardware and software repairs as per company and Apple guidelines. *Handle device testing, installations, updates, and quality checks. *Coordinate with the service team for timely closure of repair cases. *Maintain accurate records of repairs, spare parts, and service reports. *Ensure proper customer handling and explain repair status professionally. *Follow ESD and safety procedures while handling devices. *Maintain turnaround time and service quality standards. Required Skills *Valuable knowledge of mobile/laptop hardware and software troubleshooting. *Basic understanding of Apple products and operating systems preferred. *Ability to diagnose technical issues independently. *Good communication and customer-handling skills. *Knowledge of job cards, warranty checks, and service documentation. *Ability to work under pressure and manage multiple repair cases. Interested can share your resumes at
[email protected] or
[email protected]
📌 Service Technician (India)
🏢 Aptronix India
📍 India