Job Description
AR – Voice Process Role: Accounts Receivable (AR) – Voice Process

Experience:
1–5 years

Location:
As per business requirement Shift: US Shift Process: International Voice Process Job Responsibilities
• Handle inbound and outbound calls with international customers regarding outstanding payments and overdue invoices.
• Follow up on pending payments, resolve billing disputes, and clarify invoice-related queries.
• Perform collections activities while maintaining skilled customer relationships.
• Coordinate with customers to establish payment commitments and ensure timely collections.
• Maintain accurate call records, collection notes, and account updates in the system.
• Meet daily, weekly, and monthly targets for collections, call quality, and productivity. Required Skills
• Experience in Accounts Receivable, Collections, or International Voice Process.
• Excellent verbal communication and customer-handling skills.
• Basic knowledge of invoice processing, payment follow-ups, and aging reports.
• Good negotiation, problem-solving, and objection-handling skills.
• Comfortable working in US shifts and achieving performance targets.

📌 AR Voice (Hyderabad)
🏢 2COMs
📍 Hyderabad