Support Analyst
- Working knowledge of Java, Unix, SQL with Oracle / PostGreSQL database, Job Schedulers Sharp debugging and good communication skills Job

Responsibilities:
The individual will be responsible for
• Providing L1/L2 support
- Debug the application, check configuration, provide workarounds, Perform Root cause analysis
• Respond to tickets promptly
- Communicate with stake holders
• Monitor Job Run and SLA meetup Requirements Key Skills Java, SQL, Job Scheduling and monitoring Desirable Skills AWS, Weblogic / WildFly Application servers and Deployment Qualifications Bachelors Degree in Engineering or equivalent Experience
• 2+ years of hands on work experience in L1/L2 Production support




• Hands On knowledge in Java / SQL / Unix Display sound analytical, problem solving, presentation and inter-personal skills to handle various critical situations Shift

Requirements:
Must be adaptable to work in Morning, General, and European shifts. Night shift support may be required on a need-basis depending on operational requirements. Employment Type
- Permanent Equality Statement Smartstream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

📌 Support Analyst (Mumbai)
🏢 SmartStream
📍 Mumbai