27 Oct
|
ID Tech Solutions
|
India
27 Oct
ID Tech Solutions
India
We are looking for enthusiastic and technically skilled Technical Support Executive to join our team. The ideal candidate should possess basic technical knowledge, a willingness to learn, and the ability to travel to customers sites for product installation, troubleshooting, and technical support. Key
Responsibilities:
• Install, configure, and commission company products at customer locations.
• Provide on-site and remote technical support to customers.
• Diagnose and troubleshoot hardware and basic software issues.
• Perform preventive maintenance and routine system checks.
• Assist customers with product demonstrations and usage guidance.
• Coordinate with the technical team for issue resolution.
• Maintain installation reports, service records, and documentation.
• Ensure timely resolution of customer technical issues.
• Travel to customer locations as required for installation and support activities. Requirements
• Good troubleshooting and problem-solving skills.
• Basic understanding of installation and maintenance procedures.
• Strong communication and interpersonal skills.
• Willingness to learn recent technologies.
• Ability to work independently as well as in a team.
• Diploma or ITI in Electrical, Electronics, Information Technology, Computer Hardware, Networking, or a related technical discipline.
• Freshers are encouraged to apply.
• Immediate joiners will be given preference.
• Must be willing to travel to customer sites for installation and technical support.
📌 Technical Support Executive (India)
🏢 ID Tech Solutions
📍 India