Greetings Currently we have an urgent Position for Infrastructure – Windows 365 / Intune / MECM Customer Engineer role with one of our projects, location based out of Remote. Kindly find below the Details for your Perusal. Job Title : Infrastructure – Windows 365 / Intune / MECM Customer Engineer Shift Mode : Night Shift Mode of Employment : Permanent

Job Description
We are looking for a highly skilled Infrastructure – Windows 365 / Intune / MECM Customer Engineer to join our team. This role involves working directly with our Microsoft customers to provide strategic and proactive assistance. The ideal candidate will have extensive experience in managing and supporting Windows Client environments and a solid understanding of hybrid infrastructures and cloud technologies.

Key Responsibilities
• The Win365 / MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:
• Design, Deploy, Review and Assess the health of the infrastructure and clients around Windows 365 service and associated configuration management requirements of these services
• Upgrade, update and maintain the Win365 environment
• Troubleshoot issues with infrastructure and clients
• Tune and optimize for performance
• Assist with reporting
• Assist in setting up Management with Intune
• Assist in planning, reviewing and troubleshooting Software Updates feature
• Assist in planning, reviewing and troubleshooting Task Sequences
• Provide training in all areas of Win365 and its ongoing management to ensure customer goals are met Ideal candidate

experience:
• 10+ years working as a depth expert and technology owner or consultant around virtual desktop infrastructure and modern endpoint management
• Ability to present to multiple levels of customer leadership.




• Ability to act as a consultant and architect for multiple customers.
• Win365/Windows Desktop using associated modern management tooling
• Package/Application creation
• Desktop OS Upgrades using different approaches
• Intune and Co-Management experience
• SSRS Reporting and/or PowerBI experience
• PowerShell scripting Deep level knowledge in at least 3 of the above categories Technical Skills

Requirements:
Microsoft Win365/VDI/ Endpoint Configuration Manager Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following: Infrastructure
• Design
• Deployment
• Upgrades
• Maintenance, Health, Tuning
• Troubleshooting Windows 365 and Desktop Upgrades
• Software Updates
• Compliance
• Software Distribution
• Security
• Intune
• SQL Server
• Report Development
• Network Troubleshooting Related

Skills:
• Active Directory
• DNS/Network
• SQL Server
• IIS
• Certificates About Sonata Software: Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonatas proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world. You can read more here: https://www.sonata-software.com/platformation  Best Regards, Sathish Kumar Gnanasekaran Talent Acquisition M: +91 (phone hidden)

📌 Infrastructure – Windows 365 (Bengaluru)
🏢 Sonata Software
📍 Bengaluru