MAHENDRA MITHAIWALA PRIVATE LIMITED
Sweets Chats Bakery | Since 1960
Kakinada
JOB DESCRIPTION
Retail Cluster Manager
Corporate Sales & Gifting
PositionRetail Cluster Manager (Corporate Sales & Gifting)CompanyMahendra Mithaiwala Private LimitedLocationKakinadaDepartmentSalesReporting toHead of Sales / ManagementExperience5 10 yearsIndustry backgroundFMCG / Retail or Sweets & NamkeensEmployment typeFull-timeJOB SUMMARY
Mahendra Mithaiwala is looking for a results-driven Retail Cluster Manager to lead corporate sales and corporate gifting for our Kakinada business. The role owns revenue targets for corporate and bulk business, builds long-term client relationships, and makes sure every bulk order is followed up with our outlets and manufacturing units, from confirmation to on-time delivery. The Retail Cluster Manager works closely with Operations, HR and Accounts to keep orders, people and payments running smoothly.
KEY RESPONSIBILITIES
1. Corporate Sales & Revenue
¢ Own the complete corporate sales function and achieve monthly, quarterly and annual revenue targets.
¢ Identify, approach and onboard recent corporate clients, institutions, offices and bulk buyers; grow business from existing accounts.
¢ Build and maintain strong relationships with key accounts to drive repeat orders and long-term contracts.
¢ Prepare sales plans, quotations and price proposals; negotiate terms within approved pricing guidelines.
¢ Track competitor offerings, pricing and market trends in sweets, namkeens and gifting, and share inputs with management.
2. Corporate Gifting
¢ Drive corporate gifting sales, especially during festive seasons such as Diwali, Dussehra and Sankranti.
¢ Work with Operations to develop gift packs,



hampers and customised options that suit client budgets and occasions.
¢ Plan festive-season campaigns early, secure pre-bookings and advance orders, and ensure on-time delivery.
3. Bulk Order Management & Follow-up
¢ Confirm bulk orders with clients and communicate quantity, quality, packaging and delivery requirements clearly to outlets and manufacturing units.
¢ Follow up daily with outlets and manufacturing units so that orders are produced, packed and dispatched on time and to standard.
¢ Handle order escalations, delays and complaints promptly, and keep clients informed at every stage.
¢ Maintain an order tracker covering pipeline, production status, dispatch and delivery.
4. Coordination with Operations, HR and Accounts
¢ Operations: Share demand forecasts and order schedules with production planning, stores, packing and dispatch.
¢ HR: Plan manpower for peak seasons and large orders, support recruitment and training of the sales and outlet team, and provide performance and attendance inputs.
¢ Accounts: Coordinate quotations, invoicing, credit terms and billing accuracy; follow up collections and outstanding payments; support ledger reconciliation.
5. Cluster & Team Leadership
¢ Lead and motivate the corporate sales and support team; set targets and review performance regularly.
¢ Ensure corporate and bulk orders meet brand,



hygiene and quality standards at every outlet involved.
6. Reporting & MIS
¢ Prepare daily, weekly and monthly reports on sales, order pipeline, collections and target versus achievement, and flag risks early.
QUALIFICATIONS & EXPERIENCE
¢ Graduate in any discipline; MBA in Sales / Marketing preferred.
¢ 5 10 years of relevant experience in FMCG / Retail or the Sweets & Namkeens industry, with a proven record in corporate, B2B or bulk sales.
¢ Experience in corporate gifting or institutional sales is a strong advantage.
¢ Fluent in Telugu and English; Hindi is an advantage.
¢ Willing to travel locally to meet clients and visit outlets and manufacturing units.
SKILLS & COMPETENCIES
¢ Corporate / B2B sales, negotiation and closing skills
¢ Target orientation and strong follow-up discipline
¢ Relationship management and client handling
¢ Cross-functional coordination with Operations, HR and Accounts
¢ Working knowledge of MS Excel and MIS reporting
¢ Clear communication, problem-solving and ownership
¢ Awareness of food quality and FSSAI standards (advantage)
HOW PERFORMANCE IS MEASURED
Key Performance AreaReview frequencyRevenue achievement vs targetMonthly / quarterly / annualCorporate gifting revenueFestive-season targetsOn-time, in-full bulk order deliveryPer orderRepeat business from key accountsQuarterlyCollections and outstanding receivablesMonthly, with AccountsOrder accuracy and complaint resolutionMonthlyInterested candidates may share their updated resume with the HR Department, Mahendra Mithaiwala Private Limited, Kakinada.
Mahendra Mithaiwala Private Limited, Kakinada | Job Description: Retail Cluster Manager | Page 1

📌 Retail Sales Manager For Sweets Manufacturing Company (Kakinada)
🏢 Mahendra Mithaiwala
📍 Kakinada