- 5+ years of experience in IT staff augmentation, technical account management, or resource management.
- Robust experience in vendor management and technical recruitment governance.
- Ability to evaluate technical resumes and improve interview-to-selection ratios.
- Experience managing resource onboarding, training, performance, and SLA adherence.
- Proven track record in account mining, client relationship management, revenue growth, and increasing billable headcount.
- Strong stakeholder management skills across clients, HR, procurement, and technical delivery teams.