Work Location

Panaiyur, , ECR, Chennai

Salary

20,000 per month + incentives

Working Hours

9:00 AM 6:00 PM

Qualification

Any Degree preferred

Experience

Freshers and experienced candidates may apply

Gender

Male / Female

Travel Requirement

Must know to ride a two-wheeler and hold a valid driving licence

Job Summary

We are looking for a proactive and responsible Guest Relations & Property Operations Executive to handle customer inquiries, booking conversions, guest coordination, and property operations for a resort in UCR and a sports club near Navalur. The candidate will be based at the Akkarai office and will occasionally travel to ECR and Navalur for property inspections and operational coordination.

Role & responsibilities

- Handle incoming calls, WhatsApp messages, and customer inquiries.
- Explain property details, facilities, pricing, and booking procedures.
- Follow up with potential customers and convert inquiries into confirmed bookings.
- Coordinate booking confirmations and guest check-in/check-out formalities.
- Maintain booking records and guest details.
- Coordinate with housekeeping and cleaning teams to ensure properties are clean and guest-ready.
- Conduct periodic property visits to check cleanliness, maintenance,



and overall readiness.
- Coordinate with the relevant teams to resolve guest concerns and operational issues.
- Prepare daily reports on inquiries, bookings, and property operations.
- Travel occasionally between Akkarai, ECR, and Navalur for inspections and coordination.

Must-Have Skills

- Good communication and customer-handling skills.
- Basic computer knowledge and proficiency in WhatsApp.
- Customer follow-up and booking conversion skills.
- Positive coordination and organisational abilities.
- Problem-solving skills and a responsible attitude.
- Ability to manage multiple tasks efficiently.
- Ability to ride a two-wheeler and a valid driving licence.
- Willingness to travel occasionally between properties as required.

Salary & Incentives

Fixed Salary: 20,000 per month.

Incentives: 5% incentive on eligible booking conversions, as per company policy.

Preferred Candidate Profile

Candidates who are customer-focused, organised, proactive, and capable of managing booking inquiries alongside property operations are encouraged to apply.

Preferred candidate profile

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