Job Description Customer Care Executive

Location: Ambience Mall, Vasant Kunj, New Delhi

Job Title: Customer Care Executive

Working Hours: 9 hours per day

Working Days: 6 days a week

Weekly Off: 1 rotational off

Job Responsibilities

- Assist customers with their queries and provide excellent customer service.
- Handle customer complaints and resolve issues professionally.
- Provide accurate information about products, services, and mall facilities, as applicable.
- Maintain a polite, friendly, and professional approach while interacting with customers.
- Coordinate with the internal team to ensure smooth day-to-day operations.
- Ensure a positive customer experience and maintain service standards.

Candidate Requirements

- Good communication and interpersonal skills.
- Customer-focused attitude with a problem-solving approach.
- Basic computer knowledge.
- Ability to work in a fast-paced retail or mall environment.
- Freshers and experienced candidates can apply.

Job Details

- Work Location: Ambience Mall, Vasant Kunj, Current Delhi
- Shift Duration: 9 hours per day
- Work Schedule: 6 days a week
- Weekly Off: Rotational

Interested candidates can share their updated resume to apply for this position.

📌 Customer Care Executive - Mall Operations (New Delhi)
🏢 Ambience Group
📍 New Delhi