We are seeking a detail-oriented Housekeeping Supervisor to manage on-ground housekeeping operations, ensuring high standards of cleanliness, efficient team execution, and a seamless guest experience.

Key Responsibilities & Outcomes

- Operations & Standards

Ensure cleanliness across rooms, corridors, and common areas in line with defined standards

- Task Allocation & Execution

Manage daily room allocation, deep cleaning schedules, and team task distribution

- Quality Control & Audits

Conduct routine inspections (including ~80 rooms daily) to ensure adherence to quality benchmarks

- Team Supervision

Oversee performance of housekeeping staff and drive discipline in execution

- Customer Experience





Handle guest requests and complaints effectively; maintain high CSAT through timely resolution

- Coordination & Escalations

Report maintenance issues to relevant teams and ensure timely closure

- Service Delivery

Ensure all operations are executed as per SOPs with consistency and efficiency

Eligibility & Skills

- 23 years of experience in housekeeping, with 1+ year as a supervisor (hospitality preferred)
- Strong understanding of housekeeping standards and processes
- Positive team supervision and task management skills
- Ability to handle guest interactions and resolve complaints effectively

📌 Housekeeping Supervisor (Nagercoil)
🏢 Elevate
📍 Nagercoil