Role Overview

We are looking for a Business Analyst with strong experience in Identity & Access Management (IAM), Role-Based Access Control (RBAC), user onboarding, and access administration. The candidate will translate business needs into precise, testable, AI-ready specifications and work closely with Product Owners, SMEs, developers, and AI-assisted engineering teams.

Key Responsibilities

- Lead backlog refinement with Product Owners and SMEs.

- Create user stories with Given/When/Then acceptance criteria.

- Develop structured, implementation-ready specifications covering context, business rules, edge cases, examples, and sample data.

- Define role/permission matrices and user lifecycle rules, including onboarding, delegation, and deactivation.

- Document agency/user setup, system configuration, and access-management requirements.

- Use AI tools to draft and refine requirements, decision tables, and test scenarios, validating all outputs against policies and SME input.

- Maintain traceability between requirements, user stories, test cases, and defects in Azure DevOps.

- Support UAT, acceptance testing, and role/permission regression testing.

- Model business processes using BPMN and decision tables.





- Ensure prompts and AI-assisted workflows do not expose sensitive information.

Mandatory Skills

- 5+ years of Business Analysis experience

- Strong requirements engineering and user-story writing.

- Given/When/Then acceptance criteria.

- IAM, RBAC, user provisioning, onboarding, or access administration experience.

- Azure DevOps for backlog management and requirements traceability.

- Experience documenting business rules, edge cases, workflows, and permissions.

- 1+ year of hands-on AI-assisted delivery, beyond basic grammar correction or summarization.

- Solid stakeholder management, analytical thinking, and communication skills.

Preferred Skills

- BPMN/process modeling and decision tables.

- Functional understanding of APIs and data models.

- Low-code delivery exposure, particularly OutSystems.

- Experience with enterprise, public-sector, or procurement systems.

- Tools such as ChatGPT, Claude, Microsoft Copilot, or OutSystems Mentor.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Business Analyst - Onboarding & Access (India)
🏢 Papigen
📍 India