Role & responsibilities • Responsible for Bkt Collection and W-off recovery in Consumer Durable portfolio. • Managing a Team of Collection Associates and agencies. • Ensuring adequate manpower & Agencies for portfolio coverage meeting CAPE norms. • Ensuring Mobile App usage is 100% and quality feedback/trails are updated. • Specific focus on Non starters and visiting delinquent cases. • Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management. • Recommending legal actions for critical cases. • No delay in deposition of money.

Preferred candidate profile

• Responsible for collection efficiency on timely manner, thus delivering targeted performance. • Responsible for Effective Cost Management. • Understanding & Managing Healthy Portfolio. Mandatory skills •Graduate or Post Graduate in Marketing or any other field •5 - 7 yrs experience in Secured/Unsecured products financing is a must. •Positive communication and pleasing personality. •High level of Self Drive/Enthusiasm

📌 Collections Manager (Mumbai)
🏢 HDB Financial Services
📍 Mumbai