Job Description

System Maintenance

- Analyze and troubleshoot CPQ functional issues, coordinating with business teams and vendors as needed.
- Participate in quarterly updates, working with subject matter experts to validate functionality.
- Gather business requirements and drive continuous improvement initiatives.
- Collaborate with subject matter experts to assess current processes, identify gaps, and propose solutions.
- Facilitate requirement analysis, prioritization, and complexity assessment.
- Document and model "As Is" and "To Be" business processes.
- Conduct business interviews and workshops to capture detailed requirements.
- Translate business needs into clear functional requirements for technical teams.
- Act as a liaison between business users and technical teams.
- Prepare use cases, process flows, prototypes, test scenarios, and documentation.

Testing
- Participate in and occasionally lead testing activities.
- Contribute to test plan creation and write test scripts and test cases.
- Manage defect tracking and reporting.
- Create and execute detailed test cases and scenarios.
- Lead quarterly update testing across all business units.

Support




- Train subject matter experts during rollouts and support new enhancements.
- Provide support for help desk tickets and issue resolution.
- Assist with troubleshooting errors in integrations and workflows.

Education

- Bachelor s degree in computer science, MIS, or related field.
- 5+ years of process improvement experience, preferably leveraging technology.

Required Skills

- Hands on experience with Oracle CPQ implementation and maintenance.
- Strong understanding of data integration workflows and cross system dependencies.
- Creative, detail-oriented mindset with the ability to challenge the status quo.
- Strong skills in business process design and mapping.
- Excellent communication, facilitation, planning, and organizational skills.
- Good project management capabilities.

Preferred Qualifications

- Certification on Implementation

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Oracle CPQ Functional Consultant (Chennai)
🏢 Northern Lights Technology Development
📍 Chennai