Interested candidates can share their updated CV at [email protected].

Roles and Responsibilities

- Handle inbound and outbound calls from international customers.
- Understand customer queries and provide accurate and effective resolutions.
- Handle customer complaints, concerns, and escalations professionally.
- Maintain high standards of customer satisfaction and service quality.
- Document customer interactions and update information accurately in internal systems.
- Follow company policies, procedures, and defined service-level agreements.
- Escalate complex issues to the appropriate team when required
- Demonstrate good listening, communication, and problem-solving skills.

Required Skills and Eligibility

- Minimum 1 year of international voice process experience is mandatory.
- Excellent verbal communication skills in English.
- Neutral accent and strong listening skills.
- Minimum Versant score of 58.




- Good customer service and problem-solving abilities.
- Ability to handle customer complaints and difficult situations.
- Basic computer knowledge and system navigation skills.
- Willingness to work in rotational shifts and rotational weekly offs.
- Comfortable working from the Bangalore office.

Work Schedule and Advantages

- Working Days: 5 days per week.
- Weekly Offs: 2 rotational weekly offs.
- Shift: Rotational shifts, including night shifts as per business requirements.
- Cab Facility: Two-way cab facility within a 30 km radius, subject to company policy.
- Location: Bangalore, work from office.

Selection Process

1. HR Interview
2. Versant Assessment minimum score of 58
3. Operations Interview

📌 International Voice Process Executive (Bengaluru)
🏢 Veerwal Getwork Services
📍 Bengaluru