Roles and Responsibilities :
- Manage contracts from initiation to closure, ensuring timely delivery of services and products.
- Provide exceptional customer support by resolving issues promptly and efficiently.
- Develop training materials using LMS tools to enhance team performance and knowledge sharing.
- Collaborate with internal stakeholders to identify areas for improvement in processes and procedures.
Job Requirements :
- 1-3 years of experience in a similar role within the internet industry.
- Excellent communication skills with ability to effectively communicate with customers, colleagues, and management.
- Proficiency in Excel, PowerPoint, and other relevant software applications (e.g., CRM systems).
- Robust attention to detail with ability to prioritize tasks accurately.
📌 Associate - LMS : Third Party Contract (Mumbai)
🏢 Crisil
📍 Mumbai