27 Oct
|
NoBroker
|
Bengaluru
27 Oct
NoBroker
Bengaluru
Role & responsibilities
- 100% Call Handling: Manage inbound customer queries and place outbound follow-up calls to resolve customer requests promptly.
- Issue Resolution: Listen attentively to customer concerns over the phone, diagnose root causes, and provide quick, accurate solutions during the call.
- CRM & Data Entry: Accurately log call details, customer updates, and ticket statuses into our CRM software during and immediately after each call.
Preferred candidate profile
- Education: Graduate or Higher Secondary (10+2) in any stream.
- Experience: Freshers or candidates with 03 years of experience in Call Center / BPO / Voice Process roles.
📌 Customer Service Executive F S Work From Office WFO (Bengaluru)
🏢 NoBroker
📍 Bengaluru