Role & responsibilities

A. Front Desk Management

- Welcome and attend to clients, visitors, candidates, and business associates in a professional manner.
- Manage the reception area and ensure it remains clean, organised, and presentable.
- Guide visitors to the concerned department or person after obtaining the necessary details and approval.
- Maintain visitor registers and records of entry and exit, wherever applicable.

B. Telephone and Communication Management

- Attend incoming calls, transfer calls to the appropriate departments, and take accurate messages.
- Handle general email correspondence and forward emails to the concerned personnel.
- Respond to routine enquiries professionally and ensure timely communication.
- Maintain confidentiality while handling business and employee-related information.

C. Administrative Support

- Maintain records, files, registers, and documents as assigned.
- Coordinate the receipt and dispatch of courier, letters, and other official documents.
- Assist in scheduling meetings, coordinating appointments, and arranging meeting rooms.
- Support HR and administration in routine office activities, including interview coordination and employee communication.
- Monitor office stationery and other front-desk requirements and report shortages to the concerned person.

D. Coordination and Follow-Up

- Coordinate with employees, management, clients, and external visitors to ensure smooth office functioning.




- Inform the concerned employees about scheduled appointments and visitors.
- Ensure that messages, documents, and requests are forwarded to the appropriate person without unnecessary delay.
- Follow up on pending administrative tasks as instructed by the reporting manager.

E. Discipline and Professional Conduct

- Maintain punctuality, professional behaviour, and appropriate office attire.
- Follow company policies, attendance procedures, and administrative instructions.
- Ensure that confidential documents and visitor information are handled responsibly.
- Perform any other reasonable administrative duties assigned by the reporting manager.

Preferred candidate profile

- Education: Graduate in any discipline preferred; minimum qualification as per company policy.
- Experience: 03 years of relevant experience. Freshers with good communication and organisational skills may also apply.
- Good verbal and written communication skills in English and Hindi; knowledge of Gujarati will be an advantage.
- Basic computer proficiency, including MS Word, Excel, email, and data entry.
- Pleasant personality, professional appearance, and a customer-service-oriented attitude.
- Solid organisational skills, attention to detail, and the ability to multitask.
- Ability to communicate politely and professionally with visitors, employees, and management.
- Reliability, punctuality, confidentiality, and a willingness to learn.

📌 Front Office Receptionist (Vadodara)
🏢 Tax Resource Group
📍 Vadodara