Responsibilities:

1. Revenue Operations Strategy & GTM Analytics

- Own end-to-end revenue reporting: pipeline, MRR, expected MRR, conversion, stage movement, forecasting, and revenue performance
- Build and continuously evolve management dashboards and recurring weekly/monthly revenue reporting for leadership
- Maintain pipeline and revenue snapshots to enable historical trend analysis and forecasting accuracy
- Lead ad-hoc analysis and data-driven input for business reviews, board decks, and leadership decision-making
- Set the reporting and metrics framework (definitions, cadences, ownership) that the entire S&M; team follows

2. CRM Architecture, Data Governance & Salesforce Administration

- Own Salesforce configuration end-to-end: custom objects, fields, Flows, validation rules, sharing model, and Experience Cloud access
- Define and enforce data governance standards across Leads, Accounts, Contacts, and Opportunities
- Design multi-track lead qualification frameworks (e.g. product-line-specific tracks), BANT structures, and auto-population logic
- Diagnose and resolve complex production issues (record-locking flows, trigger bugs, sharing/ownership conflicts) with root-cause investigation
- Author CRM SOPs and process documentation that scale as the GTM org grows

3. Revenue Automation & AI-Driven Systems

- Architect the revenue automation stack intent/visitor data, contact enrichment, email sequencing, and workflow orchestration (e.g. Factors.ai, Apollo/Seamless, Salesforce, n8n, Make)




- Build integrations across CRM, communication, productivity, and GTM systems to create connected, end-to-end workflows
- Design AI-assisted processes that convert unstructured inputs (emails, meeting notes, internal chat) into structured CRM and revenue data
- Evaluate and maintain the entire S&M; tech stack, building custom MCP/API connectors where needed to enable AI-assisted workflows
- Build lightweight internal tools or agents where off-the-shelf software doesn't solve the problem

4. Pipeline & Forecast Ownership

- Own monthly pipeline and revenue forecast accuracy, including coverage-vs-target analysis
- Build and maintain deal/pipeline health scoring (risk flags, weighted scoring, stage-based alerts) for rep- and manager-level visibility
- Identify forecast risk early and communicate gaps to Sales leadership with supporting data
- Run pipeline hygiene audits — stale-deal and stale-lead identification using activity-based (not just date-based) criteria
- Support Monthly/Quarterly Business Reviews with accurate, defensible revenue and pipeline narratives

5. Cross-Functional Leadership & GTM Intelligence

- Partner with Sales, Marketing, Finance, Legal, and Customer Success to design cross-functional workflows (deal approvals, commercial reviews, customer hand-offs)
- Build structured intake/ticketing processes for revenue-related requests with transparent SLAs and ownership
- Own competitive intelligence and account/GTM research fra

📌 Senior Revenue Operations & AI Adoption Executive (Bengaluru)
🏢 Pylon Management Consulting
📍 Bengaluru