Profile Eligibility Criteria

- Minimum 2 years of experience in an International Voice Process/Customer Service environment.
- Willingness to work in rotational shifts and rotational week-offs.
- Ability to attend 5 days of work from the office during the training period.
- Excellent verbal and written communication skills.
- Strong customer-centric approach with high levels of empathy and emotional intelligence.
- Ability to quickly learn and adapt to complex processes and systems.
- Comfortable working across multiple applications and digital tools simultaneously.
- Ability to perform effectively in a fast-paced, high-volume contact centre environment.
- Strong understanding of risk management, data privacy, and information handling requirements.




- Stable employment history with a demonstrated interest in building a career within customer contact centre operations.

Role Environment

- Customer-facing role within a contact centre workplace.
- Primarily focused on handling inbound customer interactions.
- High-paced environment involving continuous customer engagement and back-to-back calls.
- Requires flexibility to adapt to changing business requirements, schedules, and shift patterns.
- Opportunity to interact with customers across international markets while delivering a high-quality client experience.

📌 Customer Service Executive (Gurugram)
🏢 Think People Solutions
📍 Gurugram