Job Description

To be filled up as per the requirement of the Division / unit / function / territory

Basic Information

- Position Title & Designation: Executive-Admissions
- JD Code: shb/ind/dept/......
- Job Family: Business Support
- Department: Operations Hospitality
- ROLE DETAILS: To be filled up as per the requirement of the Division / unit / function / territory
- Reporting To: Operation Manager
- Division: Unit
- Unit: Indore
- Country: India

Job Holder Specifications

- Basic Qualification / Education / Vocational Training: B.Com
- Qualification / Certification / Specialist Training: M.Com/MCA
- Minimum Experience: 3-4 years
- Specific / Relevant Experience: 3-4 years

Competencies

Behavioural

- Positive Attitude
- Attention to detail
- Timeliness
- Communication and interpersonal skills
- Professional approach
- Strictly procedure oriented
- Courteous and friendly
- Convincing Power

Functional

- Awareness about NABH guidelines
- Knowledge about payment modes and procedures
- Knowledge about patient categories and perks
- Documentation of files

Objective

To efficiently carry out the admission process from end to end, comforting patients and resolving queries related to admission process.

Key Responsibilities

- Administrative and Admissions
- Counselling of arriving patients.
- Preparation of files with necessary documents for admissions
- Assisting patients in filling the admission form
- Explaining patients the packages and room charges
- Counselling and explaining about deposits and room charges to patients at the time of emergency admission




- Sending attendants with patients in assisting for showing the room and facilities
- Coordinating with the mediclaim department depending on the type of patient
- Verification of patient documents, photocopying them and preparation of file
- Assisting patient to billing department for payment processing
- Communicating with doctor regarding the payment mode as per requirement
- Accompanying the VIP or suite patients to the room and processing the admission procedures.
- Taking over from billing department and collecting all details about admission procedures taken place during night
- Collection of letters and dockets from the billing department
- Docket preparation and handing over copies to Corporate, Admissions and Billing department for record
- Bifurcating all documents received from billing as per different categories
- Carrying out the room change procedure when requested by patients
- Handling bed allotment forms and allotting rooms to patients after checking availability for stipulated time duration
- Confirming and communicating on floors before allotting room
- Providing kits, food passes to TKR patients
- Informing patients about food delivery timetable
- Sending payment breakup to billing department for easing the payment process
- Issuing visiting cards to patient relatives and giving extra pass after permission from authority
- Preparing new file after receiving change

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Admission - Executive (Indore)
🏢 Shalby Hospitals
📍 Indore