Job Title: E-commerce Executive

Department: E-commerce / Online Sales

Job Summary

We are looking for a motivated and detail-oriented E-commerce Executive to manage and optimize online sales channels, maintain product listings, process orders, and support the growth of the company's online business across various e-commerce marketplaces.

- Key Responsibilities:

Manage daily operations of e-commerce platforms such as Amazon, Flipkart, Meesho, Myntra, and the company's website.

- Create, update, and optimize product listings, including titles, descriptions, images, pricing, and keywords.
- Monitor inventory levels, stock availability, and product catalog accuracy.
- Process online orders, coordinate dispatches, and track deliveries and returns.
- Handle customer queries, complaints, returns, and refunds.
- Monitor sales performance, product rankings, and marketplace account health.
- Plan and execute promotional campaigns, deals, and discount offers.
- Coordinate with warehouse, logistics, marketing, and customer support teams.
- Analyze sales reports, revenue, conversion rates, and other key performance indicators (KPIs).




- Ensure compliance with marketplace policies and maintain accurate product information.
- Identify opportunities to improve online visibility, customer experience, and sales growth.

- Required Skills:

- Knowledge of e-commerce marketplaces and seller dashboards.
- Good understanding of MS Excel and sales reporting.
- Robust communication, coordination, and problem-solving skills.
- Basic knowledge of SEO, digital marketing, and online merchandising.
- Ability to manage multiple tasks and meet deadlines.
- Attention to detail and analytical thinking.

- Qualifications and Experience:

- Graduate in any discipline; a degree in Business Administration, Marketing, or a related field is preferred.
- 1–3 years of experience in e-commerce operations is preferred.
- Freshers with relevant knowledge may also apply.

- Key Performance Indicators (KPIs):

- Online sales and revenue growth.
- Order processing and dispatch accuracy.
- Product listing quality and catalog accuracy.
- Inventory availability and stock management.
- Reduction in returns and order cancellations.
- Marketplace account health and customer satisfaction.

📌 E-Commerce Executive (Gurugram)
🏢 7 Days Organic Private
📍 Gurugram