27 Oct
|
Cogent E Services
|
Bengaluru
27 Oct
Cogent E Services
Bengaluru
?? WE ARE HIRING – CUSTOMER CARE EXECUTIVE ??
? Process: Customer Care / Voice & Sales(Axis Bank Process)
? Qualification: 12th Pass & Above
? Freshers & Experienced Can Apply
? WHY JOIN US?
? CTC: ₹21,000 – ₹23,000
? Approx. Take Home: ₹18,500 – ₹20,000
? Training: 45 Days
? Training Amount: ₹15,000
? Career Growth & Development Opportunities
?️ LANGUAGE REQUIREMENT
Candidates should have any one of the following:
• Positive English + Hindi
• Good English + Hindi + Kannada
• Good English + Hindi + Tamil
• Good English + Malayalam
? GENDER REQUIREMENT
• 80% Male Candidates
• 20% Female Candidates
? SHIFT DETAILS
? Male Candidates:
• 24/7 Rotational Shifts
• Candidates must be flexible to work in rotational shifts.
• Shift will not be fixed.
? Female Candidates:
• Shift window: 7:00 AM – 7:00 PM
• Any 9-hour shift will be provided within this window.
? ROLES & RESPONSIBILITIES
• Handle customer queries and provide appropriate solutions.
• Understand customer requirements and provide suitable assistance.
• Communicate professionally and effectively with customers.
• Explain products/services clearly whenever required.
• Identify customer needs and provide accurate information.
• Handle customer concerns while maintaining service quality.
• Follow company policies, process guidelines and quality standards.
• Maintain a positive customer experience.
? REQUIREMENTS
• Minimum 12th Pass.
• Freshers and experienced candidates can apply.
• Good communication and customer-handling skills.
• Candidates must meet the required language criteria.
• Flexible to work as per the applicable shift requirements.
• Customer-focused and professional approach.
? SALARY & TRAINING
• CTC: ₹21,000 – ₹23,000
• Approx. Take Home: ₹18,500 – ₹20,000
• Salary depends on interview performance and applicable process salary structure.
• PF, ESIC, tax and other applicable deductions will be as per the applicable salary structure.
• Training Duration: 45 Days
• Training Amount: ₹15,000
? START YOUR CAREER WITH AXIS!
? APPLY NOW & TAKE THE NEXT STEP IN YOUR CAREER!
📌 Customer Care Executive (Bengaluru)
🏢 Cogent E Services
📍 Bengaluru