Customer Care Executive (Bengaluru)

Customer Care Executive (Bengaluru)

27 Oct
|
Cogent E Services
|
Bengaluru

27 Oct

Cogent E Services

Bengaluru

?? WE ARE HIRING – CUSTOMER CARE EXECUTIVE ??

? Process: Customer Care / Voice & Sales(Axis Bank Process)

? Qualification: 12th Pass & Above

? Freshers & Experienced Can Apply

? WHY JOIN US?

? CTC: ₹21,000 – ₹23,000

? Approx. Take Home: ₹18,500 – ₹20,000

? Training: 45 Days

? Training Amount: ₹15,000

? Career Growth & Development Opportunities

?️ LANGUAGE REQUIREMENT

Candidates should have any one of the following:

• Positive English + Hindi

• Good English + Hindi + Kannada

• Good English + Hindi + Tamil

• Good English + Malayalam

? GENDER REQUIREMENT

• 80% Male Candidates

• 20% Female Candidates

? SHIFT DETAILS

? Male Candidates:

• 24/7 Rotational Shifts

• Candidates must be flexible to work in rotational shifts.

• Shift will not be fixed.

? Female Candidates:

• Shift window: 7:00 AM – 7:00 PM

• Any 9-hour shift will be provided within this window.

? ROLES & RESPONSIBILITIES

• Handle customer queries and provide appropriate solutions.

• Understand customer requirements and provide suitable assistance.

• Communicate professionally and effectively with customers.





• Explain products/services clearly whenever required.

• Identify customer needs and provide accurate information.

• Handle customer concerns while maintaining service quality.

• Follow company policies, process guidelines and quality standards.

• Maintain a positive customer experience.

? REQUIREMENTS

• Minimum 12th Pass.

• Freshers and experienced candidates can apply.

• Good communication and customer-handling skills.

• Candidates must meet the required language criteria.

• Flexible to work as per the applicable shift requirements.

• Customer-focused and professional approach.

? SALARY & TRAINING

• CTC: ₹21,000 – ₹23,000

• Approx. Take Home: ₹18,500 – ₹20,000

• Salary depends on interview performance and applicable process salary structure.

• PF, ESIC, tax and other applicable deductions will be as per the applicable salary structure.

• Training Duration: 45 Days

• Training Amount: ₹15,000

? START YOUR CAREER WITH AXIS!

? APPLY NOW & TAKE THE NEXT STEP IN YOUR CAREER!

📌 Customer Care Executive (Bengaluru)
🏢 Cogent E Services
📍 Bengaluru

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