27 Oct
|
Skillspehle
|
Thane
Job Opening: Sales & Customer Support Executive
Company: SkillsPehle
Job Type: Full-time
Work Mode: Work from Office
Experience: Freshers and experienced candidates can apply.
About SkillsPehleSkillsPehle is an online learning platform focused on helping people develop digital skills and explore opportunities to monetize their skills.
Job Responsibilities
Sales Responsibilities
- Contact interested leads and explain SkillsPehle's courses, bundles, and training programs.
- Follow up with potential customers through phone calls and WhatsApp.
- Understand customer requirements and recommend suitable courses.
- Help interested customers complete the registration and purchase process.
- Maintain lead records and follow up regularly to achieve sales targets.
Customer Support Responsibilities
- Respond to customer queries through calls, WhatsApp, and other support channels.
- Guide customers regarding courses, training videos, account access, payments, and dashboard-related issues.
- Understand customer problems and provide clear, helpful solutions.
- Follow up on unresolved issues and coordinate with the relevant team when necessary.
- Maintain skilled communication and ensure a positive customer experience.
- Required SkillsGood communication skills in Hindi and basic English.
- Marathi communication skills are an advantage.
- Basic knowledge of computers, WhatsApp, email, and internet browsing.
- Patience, problem-solving ability, and a customer-friendly attitude.
- Confidence in speaking with customers and explaining products.
- Willingness to learn and work toward sales targets.
Who Can Apply?
- Freshers and experienced candidates.
- Candidates with sales, telecalling, customer service, or counselling experience are preferred.
- Candidates who are comfortable working from the office and communicating with customers daily.
- Salary & BenefitsMonthly salary: ₹10,000–₹15,000, depending on skills and experience.
- Training and guidance will be provided.
- Performance-based incentives may be offered, if applicable.
How to Apply
Interested candidates can apply with their updated resume and contact details. Shortlisted candidates will be contacted for an interview.
Location: Palava phase 2, Dombivali East.
Join SkillsPehle and grow with us!
📌 Customer Support Executive (Thane)
🏢 Skillspehle
📍 Thane