Crm Executive (Mumbai)

Crm Executive (Mumbai)

27 Oct
|
HealthIndia Insurance TPA Services
|
Mumbai

27 Oct

HealthIndia Insurance TPA Services

Mumbai

Roles & responsibilities:

Manage and handle major corporate group accounts.
Address and resolve customer and broker queries related to claims and policy matters.
Coordinate with insurance companies for endorsements and ensure timely system updates.
Guide customers on claim filing procedures and policy terms & conditions.
Register and track claims in the system.
Handle grievance resolution through close coordination with the operations team.
Monitor claim files and provide regular updates to corporate clients until settlement.
Follow up with backend teams and banks for cheque dispatch and NEFT details.

Maintain daily activity records and operational worksheets.

Prepare and share monthly MIS reports with corporate clients.

Positive Communication skills (written & verbal) and attitude is mandatory.

Kindly revert back on email id - [email protected] with cc - [email protected] or contact us at - (phone hidden).

Kranti Londhe,

HR Team

📌 Crm Executive (Mumbai)
🏢 HealthIndia Insurance TPA Services
📍 Mumbai

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